We are committed to providing you with accurate and realistic data regarding availability and delivery of items from our extensive range of over 45,000 products. Obviously with such a large offering we can't stock everything, but what we can do is show you live availability information as clearly as possible.
Where items are essentially the same item and differ only by size or colour they are presented as below with a choice of options for you to select. You will not see any information on a product until you have selected the available options. Even if only one option is showing you will still need to select it.
In this example above you need to select the options such as colour and size to see the current stock level. When you have selected the item correctly you will see the part number (SKU) to the right of price and an updated stock message on the green band.
Where items are different but can be essentially grouped together they will displayed as the items below. For these the stock information is listed on each indivudal item.
Items with a range of similar items are displayed differently. To view stock levels select the VIEW PRODUCTS button which will move your view down the page to a list of individual items.
These items show different messages depending on how many are in stock.
The first item in this example is not in stock but should you purchase, it will normally be delivered to you within the stated lead-time of 9 days after you place your order.
The next item has 11 packs in stock and the third item has over 50 packs in stock at our Cambridge warehouse. These can be despatched immediately once we have received and cleared payment on your order.
Please note that we need to receive your order to activate thie stated lead-time. e.g. in the example above it does not mean they are due in XX days, it means if you order we can normally source and deliver to you within the XX days. This is based on lead-time information provided to us by the supplier which we update according to actual delivery performance from the supplier. This is why you will see variations on the stated times on one page.
If we haven't sold the particular item in the last twelve months this figure will be the manufacturers stated lead-time plus handling time to get it to a UK customer. Deliveries outside UK will take longer.
For information on this item you will need to contact our sales office on 01954 233110 as there may be a reason why live stock info is not being shown. The item may need specialist configuration or could have been temporarily withdrawn or superseded.