We sometimes share limited personal data with trusted third parties. For example, delivery couriers, suppliers, service engineers, fraud management, complaint handling, EDI portals, distributors.
We provide only the information they need to perform their specific services. We ensure these companies have declared a commitment to complying with GDPR and PECR.
Examples of the kind of third parties we work with are:
- IT companies who support our website and other business systems.
- Operational companies such as delivery couriers.
- Companies who help us manage our electronic communications with you, such as survey tools, email engines, sales tools.
- Google/Facebook to show you products that might interest you while you’re browsing the internet. This is based on either your marketing consent or your acceptance of cookies on our websites.
We do not share your data with third parties for their own purposes:
For fraud management, we may share information about fraudulent or potentially fraudulent activity in our premises or systems. This may include sharing data about individuals with law enforcement bodies.
We may also be required to disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere, upon a valid request to do so. These requests are assessed on a case-by-case basis and take the privacy of our customers into consideration.
We may, from time to time, expand, reduce or sell the company and this may involve the transfer of divisions or the whole business to new owners. If this happens, your personal data will, where relevant, be transferred to the new owner or controlling party, under the terms of this Privacy Notice.
A list of the companies we share data with is available on request.