Live Support & Web Chat
You can chat live to our technical or a sales staff during UK office hours, alternatively you can leave us a message and we will get back to you when the office is open again. We dont use chatbots or outsourced help; you will connect directly to our office in Cambridge
This service allows us to directly see the page you are looking at and the live chat can be accessed from each product and category page.
If you would prefer to email us you can do so at the following email addresses. Please make sure you provide us with as much detail as possible and your contact details so that we can get back to you as soon as possible.
Customer Support & Ordering help
If you have any questions relating to the ordering process, you can check out our customer support guide page.