Live Support & Web Chat

Live supportLive support

Web chat

You can chat live to our technical or a sales staff during UK office hours, alternatively you can leave us a message and we will get back to you when the office is open again. We dont use chatbots or outsourced help; you will connect directly to our office in Cambridge

This service allows us to directly see the page you are looking at and the live chat can be accessed from each product and category page.


If you would prefer to email us you can do so at the following email addresses. Please make sure you provide us with as much detail as possible and your contact details so that we can get back to you as soon as possible.

Sales: UK and European Customers -

Sales: Worldwide -

Technical help:

Customer Support & Ordering help

If you have any questions relating to the ordering process, you can check out our customer support guide page


We are available on the phone during UK office hours. 

Sales call01954 233110

Technical product enquiry01954 233120

Delivery charges

We are able to ship your order worldwide - please see more information on delivery services and charges available here. 

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