Live Web Chat
During our office hours, you can chat live to our customer services or technical teams Simply click on 'chat with us' in the bottom right hand corner of any web page. We dont use chatbots or outsourced help; you will connect directly to our office in Cambridge. This service allows us to directly see the page you are looking at and the live chat can be accessed from each product and category page
Outside of office hours you are able to leave us a message, and we will get back to you when the office is open again.
Ordering Help & FAQs
Check out our most asked questions and answers to see if we can help resolve your query.
If you're answer is not listed, please do not hesitate to contact our team who will be happy to assist with any enquiry you may have.
Ordering & Delivery FAQs