Contact Us

The Camlab and ISS offices are based in Over, Cambridgeshire. We are suppliers of lab equipment, consumables, furniture and PPE and can also offer a range of instrument servicing options. Please see below for our contact details.

How to Contact Us

Telephone

If you would prefer to speak to someone, we have a number of lines you can contact us on:

UK Customer Support/Sales - 01954 233 110
Export Customer Support/Sales - +44 (0)1954 233 180
Technical Support - 01954 233 120
Service Department - 01954 233 130
Finance/Accounts - 01954 233 140
Field Sales Specialist - Contact information here.

Email

If you would like to email us, you can reach our teams on the following email addresses:

UK Customer Support/Sales - sales@camlab.co.uk
Export Customer Support/Sales - export@camlab.co.uk
Technical Support - support@camlab.co.uk
Service Department - service@camlab.co.uk
Finance/Accounts - finance@camlab.co.uk

We aim to respond to all emails within 24 hours

Live Web Chat

During our office hours, you can chat live to our customer services or technical teams Simply click on 'chat with us' in the bottom right hand corner of any web page. We dont use chatbots or outsourced help; you will connect directly to our office in Cambridge. This service allows us to directly see the page you are looking at and the live chat can be accessed from each product and category page

Outside of office hours you are able to leave us a message, and we will get back to you when the office is open again.

Ordering Help & FAQs

Check out our most asked questions and answers to see if we can help resolve your query.

If you're answer is not listed, please do not hesitate to contact our team who will be happy to assist with any enquiry you may have.

Ordering & Delivery FAQs

Where to find us

Camlab Ltd
Unit 24
Norman Way Industrial Estate
Over
Cambridge
CB24 5WE
United Kingdom

RS No: 25527

Registered No: 00484244

VAT No: GB 213 3063 17

Tel: +44 1954 233110

Fax: 01954 233101

Opening Times

Our offices are open Monday - Friday between the hours of 08.30am - 17.30pm.

We are closed during the UK bank holidays - please see table below for our planned 2021 closure dates.

Friday 1st January	New Year's Day
Friday 2nd April	Good Friday
Monday 5th April	Easter Monday
Monday 3rd May	May Day Holiday
Monday 31st May	Spring Bank Holiday
Monday 30th August	Summer Bank Holiday
Monday 27th December	Christmas (Substitute Day)
Tuesday 28th December	Boxing Day (Substitute Day)