Contact Us
The Camlab and ISS offices are based in Over, Cambridgeshire. We are suppliers of lab equipment, consumables, furniture and PPE and can also offer a range of instrument servicing options. Please see below for our contact details.
How to Contact Us
Telephone
If you would prefer to speak to someone, we have a number of lines you can contact us on:
- UK Customer Support/Sales - 01954 233 110
- Technical Support - 01954 233 120
- Service Department - 01954 233 130
- Finance/Accounts - 01954 233 140
If you would like to email us, you can reach our teams on the following email addresses:
- UK Customer Support/Sales - sales@camlab.co.uk
- Purchasing - purchasing@camlab.co.uk
- Export Customer Support/Sales - export@camlab.co.uk
- Technical Support - support@camlab.co.uk
- Service Department - service@camlab.co.uk
- Finance/Accounts - finance@camlab.co.uk
Please be aware of scammers and phishing using similar email addresses to impersonate us. Our email addresses only ever end in camlab.co.uk and no other variant is used. We aim to respond to all emails within 24 hours.
Live Web Chat
During our office hours, you can chat live to our customer services or technical teams Simply click on the speech bubble in the bottom right hand corner of any web page. We dont use chatbots or outsourced help; you will connect directly to our office in Cambridge. This service allows us to directly see the page you are looking at and the live chat can be accessed from each product and category page
Outside of office hours you are able to leave us a message, and we will get back to you when the office is open again.
Ordering Help & FAQs
Check out our most asked questions and answers to see if we can help resolve your query.
If you're answer is not listed, please do not hesitate to contact our team who will be happy to assist with any enquiry you may have.
Where to find us
Camlab Ltd
Unit 24
Norman Way Industrial Estate
Over
Cambridge
CB24 5WE
United Kingdom
Electric Car Charging Points
Car Charging Points
Did you know? Camlab have 5 electric car charging points installed at our offices in Over, Cambridgeshire.
This includes a 22kWh fast charger, capable of charging at a rate of 55 miles per hour and 4x 7kWh chargers, each capable of charging at 20 miles per hour.
Free For Customer Use
If you're visiting our Cambridgeshire office and have an electric car, our charging points are available to use free of charge. Please ask at reception when visiting for guidance on how to use them.
Powered by The Sun
That's not all. Each of our charging points are powered, along with the rest of the Camlab building, by utilising a roof wide solar array of 560 solar panels on our 30,000sq.ft. warehouse facility.
The solar array, which was installed in 2014, produced 100.22MWh in the last 12 months compared to our consumtion of 100.65MWh giving us a typical self sustainability figure of 99.6%.
Opening Times
Our offices are open Monday - Friday between the hours of 08.30am - 17.30pm.
We are closed during UK bank holidays - please see the table below for our planned 2023 closure dates.
