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Contact Us

The Camlab and ISS offices are based in Over, Cambridgeshire. We are suppliers of lab equipment, consumables, furniture and PPE and can also offer a range of instrument servicing options. Please see below for our contact details.

Camlab Iss logoCamlab Iss logo

How to Contact Us

Telephone

If you would prefer to speak to someone, we have a number of lines you can contact us on:

Email 

If you would like to email us, you can reach our teams on the following email addresses: 

Please be aware of scammers and phishing using similar email addresses to impersonate us. Our email addresses only ever end in camlab.co.uk and no other variant is used. We aim to respond to all emails within 24 hours. 

Live Web Chat 

During our office hours, you can chat live to our customer services or technical teams Simply click on the speech bubble in the bottom right hand corner of any web page. We dont use chatbots or outsourced help; you will connect directly to our office in Cambridge. This service allows us to directly see the page you are looking at and the live chat can be accessed from each product and category page

 

Outside of office hours you are able to leave us a message, and we will get back to you when the office is open again. 

Ordering Help & FAQs

Check out our most asked questions and answers to see if we can help resolve your query.

If you're answer is not listed, please do not hesitate to contact our team who will be happy to assist with any enquiry you may have. 

 

Ordering & Delivery FAQs

 


Where to find us

Camlab Ltd
Unit 24
Norman Way Industrial Estate
Over
Cambridge
CB24 5WE
United Kingdom

Registered No: 00484244

VAT No: GB 213 3063 17

Tel: 01954 233110

Fax: 01954 233101


Electric Car Charging Points

Car Charging Points

Did you know? Camlab have 5 electric car charging points installed at our offices in Over, Cambridgeshire.

This includes a 22kWh fast charger, capable of charging at a rate of 55 miles per hour and 4x 7kWh chargers, each capable of charging at 20 miles per hour.

Free For Customer Use

If you're visiting our Cambridgeshire office and have an electric car, our charging points are available to use free of charge. Please ask at reception when visiting for guidance on how to use them.

Powered by The Sun 

That's not all. Each of our charging points are powered, along with the rest of the Camlab building, by utilising a roof wide solar array of 560 solar panels on our 30,000sq.ft. warehouse facility.

The solar array, which was installed in 2014, produced 100.22MWh in the last 12 months compared to our consumtion of 100.65MWh giving us a typical self sustainability figure of 99.6%.


Opening Times

Our offices are open Monday - Friday between the hours of 08.30am - 17.30pm. 

We are closed during UK bank holidays - please see the table below for our planned 2023 closure dates.

Monday 2nd January 2023 New Year's Day
Friday 7th April Good Friday
Monday 10th April Easter Monday
Monday 1st May May May Day Holiday
Monday May 8th Coronation of King Charles III
Monday 29th May Spring Bank Holiday
Monday 28th August Summer Bank Holiday
Monday 25th December  Christmas Day
Tuesday 26th December Boxing Day
Monday 1st January 2024 New Year's Day
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