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Privacy Policy

At Camlab we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not email you unless you have given us your consent and we will give you the chance to refuse any marketing email that may be sent to you from us. All of our general email communications include an UNSUBSCRIBE option to allow you to instantly remove yourself from the list. This is an automatic process but should you experience any difficulty please call us on 01954 233 120 and we ensure your preferences are honoured.

We will email you on behalf of manufacturers, for example, related product offers to those you have already purchased, but we will not pass any of your details to the manufacturer concerned.

The type of information we will collect about you includes:
  • Name
  • Address
  • Telephone numbers
  • Email address
  • Company business sector
  • Miscellaneous marketing information
  • Products purchased
We will never ask for any sensitive information about you without your explicit consent. 
  • Credit/debit card details are not held on our system which uses an external payment gateway for maximum security. If requested by our staff for manual processing they are destroyed following completion of payment
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at or viewing them in the Customer area on the website. If you find any details that are inaccurate you can either amend them on-line or email us and we will correct them promptly.

The information which we hold will be held securely on our fire-walled back-office database, access to which is restricted by password. 

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your computer. You can usually modify your browser to prevent this happening. The information stored in the cookie is only used to identify you prior to registration on the site.

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Tel: 01954 233 110
Fax: 01954 233 101


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