Memmert Installation, Warranty and Service Options

Memmert Installation, Warranty and Service Options

Calibration services (single point at up to 3 temperature / humidity values)

Camlab can calibrate your chamber at up to 3 different temperatures and/or humidity values of your choice either prior to delivery at the Camlab Cambridge site or after delivery at your facility (receive significant discounts when this is done at the Camlab Cambridge site).

The unit is calibrated when the probe is placed in the middle of the chamber (single point calibration).

Installation Qualification (IQ) services for new Memmert chambers

This covers basic initial checks of the packaging, documents, software, ancillaries, damage, ambient readings and basic training. IQ services are provided free when purchasing the OQ services from Camlab.

When IQ is performed at the Camlab Cambridge site prior to delivery, this will exclude measuring ambient temperatures and the checking of local power supplies. Training will be supplied via remote live web based connection.

Operational Qualification (OQ) services for new Memmert chambers

This covers checking the display functions, fan control, USB port (Memmert plus units only), temperature and humidity control, over temperature alarms, and full temperature mapping.

Temperature mapping is carried out at either 9 points (small chambers) or 27 points (larger chambers). Temperature mapping is carried out at temperature and humidity settings of your choice. OQ generally takes a minimum of 1 day to complete.

OQ can be completed either prior to delivery at the Camlab Cambridge site or after delivery at your facility (receive significant discounts when this is done at the Camlab Cambridge site).

Please note 3 grid style shelves are required to fully complete the OQ temperature mapping

Performance Qualification (PQ) services for new and existing Memmert chambers

This covers the temperature mapping of your chamber once it is loaded with your product. The probes are placed in as near to their normal location as is possible. The PQ process does not include optimization but it can be repeated up to 3 times.

Extend your labour warranty to 36 months

With the exclusive Camlab “Memmert Extended” Warranty option, you can extend your Camlab labour warranty from 12 months to 36 months. Camlab would then fix any qualifying fault free of charge in the first 36 months from delivery.

Extend your labour warranty and include 1 calibration / maintenance visit

With the exclusive Camlab “Memmert Standard” Warranty option, you can extend your Camlab labour warranty from 12 months to 36 months. Camlab would then fix any qualifying fault free of charge in the first 36 months from delivery.

This also includes a single calibration / maintenance visit by a Camlab engineer at a time of your choosing within the 36 months period.

Extend your labour warranty and include an annual calibration / maintenance visit

With the exclusive Camlab “Memmert Standard” Warranty option, you can extend your Camlab labour warranty from 12 months to 36 months. Camlab would then fix any qualifying fault free of charge in the first 36 months from delivery.

This also includes a calibration / maintenance visit by a Camlab engineer every year during the 36 months period. This is the most comprehensive support package available for Memmert units anywhere in the UK.

Temperature mapping including calibration of your existing Memmert chambers

This covers the temperature mapping of your existing chamber. Temperature mapping is carried out at either 9 points (small chambers) or 27 points (larger chambers). Temperature mapping is carried out at temperature and humidity settings of your choice.

Camlab can carry out the temperature mapping in 2 alternative ways:

• Mapping based on setting a target temperature in the middle of the chamber
• Mapping based on setting a target temperature distribution range throughout the chamber