Camlab are taking steps to help our customers
We have now taken our next steps to prepare for the coming weeks and possibly months
Camlab is re-organising to meet the challenge of supply of products to meet the immediate challenges caused by the COVID-19 pandemic. We are re-deploying staff, to and have set up a new sourcing team to concentrate on key customer issues to help them to find essential or critical goods like PPE to keep them working and help serve our customers better.
We are now adjusting our business to help address our customers concerns with regards to obtaining PPE and maintaining a consistent supply of Life science consumables and equipment.
Our Service department will continue to provide essential calibration and repairs for key customers who remain active. However we are operating with fewer staff at this time although we are postponing service visits and extending contracts with our customers to reflect the lock down period
Our Priority list for PPE and medical equipment.
1. NHS, first responders and primary care-providers
2. Utilities, key customers, critical work for research COVID-19 or healthcare/humanitarian work
3. Essential business food, pharmaceutical and healthcare, research
4. Other businesses / trade accounts / members of the public
We are mindful that prices are increasing on many products due to lack of supply either due to huge demand or +10% unfavourable dollar and Euro exchange rate to sterling. We are also seeing government bans on exporting some PPE (Thailand) or additional surcharges applied to products like Nitrile gloves
Air freighting consumables is also extremely expensive often adding 50-100% to the already inflated cost of the products. We are doing our best to overcome price increases and shortages by sourcing products from alternative suppliers of PPE. Unfortunately we have to pass on these increases and surcharges to customers but please be assured that we are not overly inflating our prices or profits to exploit this situation.
If you wish to discuss supply issues please submit your requirements and details here
If you have any comments or wish to speak to a member of our management team please email us at firstname.lastname@example.org